Health Care Planning Ambassador Program
Health Care Planning Ambassadors use the Getting Started Tool Kit to start powerful care planning discussions with consumers - anywhere adults live, work & gather! Care professionals and volunteers enhance their knowledge as Ambassadors to confidently help adults, within their own language, culture and ability, complete a Health Care Proxy and Personal Directive(Living Will), and get connected to good care in their community.
What do Ambassadors do?
Help adults start a health care plan and complete a Health Care Proxy & Personal Directive.
Learn about the real-life barriers & challenges adults face in getting good care.
Open pathways to help adults get care in their community and put their plan into action.
Meet the Health Care Planning Ambassadors
Ambassadors receive training to start person-to-person planning discussions and host fun & informational community events. Over 100 Ambassadors are helping adults complete a Health Care Proxy, Personal Directive and get connected to care in their community. Here are what the Ambassadors are saying-
"It’s important to prepare nursing students as Ambassadors to confidently start care planning conversations and discuss individual goals and care choices."
Althea Michel, MSN, RN, Assistant Professor of Nursing, AIC, Springfield
"Starting culturally sensitive conversations and using the Honoring Choices translated documents helps everyone access better care and stay healthy in their community."
Elida Baez, Senior Whole Health, Cambridge
"As a clinical social worker, being an Ambassador is a natural extension of my work with older adults as it gives them more than documents, but a means to be active in their care."
Mary Curlew, LICSW, Jewish Family & Children’s Service, Waltham
"Everyone gets sick or injured- even at my age. It's important to have an advocate — a Health Care Agent — to help you get the care you want. I tell my friends, family and my fellow nurses, it's easy to do with the Honoring Choices documents."
Jack, Emergency Dept. & ICU Nurse, Boston
Become an Ambassador and start an Ambassador Program. Here's how it works:
SPOTLIGHT: New Ambassador Programs!
300 New Ambassadors attend our Fall 2019 Workshops Statewide!
Thank you to the Honoring Choices Partners and Regional Champions for hosting Health Care Planning Ambassador Workshops in 6 regions of the state. The Ambassador Workshops enhance the knowledge and skills of care providers, community professionals, nursing and medical students, and faith based and lay leaders to engage adults in care planning discussions and complete a Health Care Proxy and Personal Directive (Living Will).
Many thanks to our Regional Champions below, who helped educate over 300 Ambassadors this Fall-
• Seasons Hospice & Palliative Care Ambassador Workshop, for all area care providers
• Greater Lynn Senior Services Ambassador Workshop, for Home Care & Senior Care Options Staff
Metro west- Boston
• Elder Community Collaborative Ambassador Workshop
• Seasons Hospice & Palliative Care Ambassador Workshop, for all area care providers.
Worcester & Central MA
• UMass Medical School Ambassador Workshop, for Graduate Nursing Students and Medical Students.
• Worcester Senior Center Ambassador Workshop, for all care providers.
Springfield & Western MA
• Baystate Health and the Western MA Transitions in Care Cross Continuum (TICCC) Workshop, for all care providers.
Ambassador Workshops will continue throughout the winter. We are delighted to be working with:
- Signature Health Care, Brocton;
- Melrose Wakefield Healthcare, Melrose
- Mass Rehabilitation Commission, Independent Living Programs, Boston/Stoughton
- Age- Dementia Friendly Framingham Coalition Members, Framingham
Everyone is welcome. If you are interested in educating your staff as Heath Care Planning Ambassadors, you can read more here, and contact Ellen, email@example.com
Worcester adults engage in culturally and linguistically sensitive conversations to complete a Health Care Proxy & Personal Directive
The Worcester Senior Center, an Honoring Choices Community Partner, recognizes the rich diversity in the elder population of Worcester. African American, Albanian, Bhutanese, Chinese, Latino and Vietnamese Elder Groups meet regularly to share cultures and participate in events. The Senior Center is hosting a free “What’s In Your Plan?” workshop series for their multicultural members. The Black/African American group can fill out a Health Care Proxy and Personal Directive using the English version. With the assistance of an interpreter, the Arabic, Vietnamese, Chinese, Albanian and Latino community groups can fill out an Honoring Choices Health Care Proxy in their native language using our free translated documents, and ask questions to better understand the document and make informed choices. Group members using the translated documents then transfer the information to a Health Care Proxy in English. Here is the series of workshops below. For more information, please phone the Worcester Senior Center at 508-799-1232.
- Arabic Community: October 9, 2018 – 10:30-11:30 am
- Vietnamese Community: November 29, 2018 – 10:30-11:30 am
- Chinese Community: November 30, 2018 – 10:00-11:30 am
- Albanian Community: February 12th,2019 10:00-11:00am
- Latino Community: December 10:00-11:00am
- African American Community: TBD
UMass Medical School Graduate School of Nursing Ambassador Workshop
This September we were delighted to host an Ambassador Workshop for the nurses enrolled in graduate studies while working in diverse care settings. We reviewed the updated Getting Started Tool Kit to start early and on-going planning discussions with their patients. We had a robust discussion on the day-to-day challenges nurses experience in the field and generated some practical solutions. Thank you to Jean Boucher, PhD, RN, ANP-BC, AOCNP, Associate Professor of Nursing and Medicine, DNP Program Director for inviting us to engage and learn from their nursing students, as we continue to expand programs with UMass Memorial Health Care, an Honoring Choices Community Partner.
Ambassadors host "Pie & Proxy" and "Pancakes & Proxy" Events
This Fall, the Ambassadors are celebrating the season with fun and informational community and staff events. Expanding on their very popular "Pizza & Proxy" events, Ambassadors have added:
- "Pie & Proxy" events with Apple Pie (or your favorite pie) and a free Health Care Proxy & Personal Directive. Share recipes and enjoy a sweet or savory pie;
- "Pancakes & Proxy" for Saturday and Sunday events. Add a Pancake Breakfast to the fall calendar and provide a free Health Care Proxy and Personal Directive.
Honoring Choices provides the Health Care Planning Ambassadors with everything they need to host an event including a sample newsletter announcement, posters, a slide presentation and downloadable tool kits. Contact Denise Skrocki, Program Director. firstname.lastname@example.org
Ambassadors Helping Residents Make a Plan
Belmont and Watertown Council on Aging(COA) co-host the Metrowest-Boston Ambassador Workshop
Lil Hartman, Belmont COA Director, and Anne-Marie Gagnon, Watertown COA Director co-hosted an interested and diverse group at the Belmont COA for our Metrowest- Boston Ambassador Workshop. In attendance were seniors who wanted to start their health care plan, seniors who become Ambassadors to help others make a plan, and care providers from all over the region who came to start an Ambassador Program at their organization. There was a wonderful feeling of working together and moving forward to help all seniors make a plan to improve healthy living. Thank you Lil and Anne-Marie!
South Shore Partners & Friends Gather to become Ambassadors
Care providers from all over the South Shore who help senior community, came together for lively discussion and train-the-trainer workshop to bring the Ambassador Program to their local organizations. Many of those in attendance become Ambassadors themselves! A great day- thank you to Colleen Ferguson, Executive Director,Village at Proprietors Green, Lynda Chuckran, Welsh Senior Living, and Carol Corio,Old Colony Palliative Care & Hospice for their continued commitment to our shared mission of helping seniors and their families live their best lives.
Northborough Seniors: "What's in Your Plan?"
The Northborough Senior Center, an Honoring Choices Community Partner, hosted a "What's in Your Plan?" presentation for their community. Randy Cumming, the Northborough Ambassador, led the presentation and invited comments to get the conversation started. The attendees were enthusiastic about the getting first-hand information from a fellow community member, and the opportunity to have a discussion of this important topic. They all received planning documents to get started on making their own health care plan. Randy says that being an trained Ambassador allows him to help others as a "sensible part of emergency preparedness" for his family and for his community.