Health Care Planning Ambassador Program

Adults Participate in Health Care Planning Ambassador Program

Health Care Planning Ambassadors  use the Getting Started Tool Kit to start powerful care planning discussions with consumers - anywhere adults live, work & gather!  Care professionals and volunteers enhance their knowledge as Ambassadors to confidently help adults, within their own language, culture and ability, complete a Health Care Proxy and Personal Directive(Living Will), and get connected to good care in their community.

To become an Ambassador read more about the Ambassador Program here, and attend or host a Fall Ambassador Workshop here.


What do Ambassadors do?



Help adults start a health care plan and complete a Health Care Proxy & Personal Directive.



Learn about the real-life barriers & challenges adults face in getting good care.



Open pathways to help adults get care in their community and put their  plan into action.

Become an Ambassador and start an Ambassador Program at your organization or group: Here's how it works

Meet the Health Care Planning Ambassadors

Ambassadors receive training to start person-to-person planning discussions and host fun & informational community events. Over 100 Ambassadors are helping adults complete a Health Care Proxy,  Personal Directive and get connected to care in their community. Here are what the Ambassadors are saying-


Photo of Althea Michel, MSN, RN"It’s important to prepare nursing students as Ambassadors to confidently start care planning conversations and discuss individual goals and care choices." 

Althea Michel, MSN, RN, Assistant Professor of Nursing, AIC, Springfield


Photo of Elida Baez, SWH"Starting culturally sensitive conversations and using the Honoring Choices translated documents helps everyone access better care and stay healthy in their community."

Elida Baez, Senior Whole Health, Cambridge


Photo of Mary Curlew, LICSW"As a clinical social worker, being an Ambassador is a natural extension of my work with older adults as it gives them more than documents, but a means to be active in their care."

Mary Curlew, LICSW, Jewish Family & Children’s Service, Waltham


Jack, Health Care Ambassador"Everyone gets sick or injured- even at my age. It's important to have an advocate — a Health Care Agent — to help you get the care you want. I tell my friends, family and my fellow nurses, it's easy to do with the Honoring Choices documents."

Jack, Emergency Dept. & ICU Nurse, Boston

Become an Ambassador and start an Ambassador Program. Here's how it works:

SPOTLIGHT: New Ambassador Programs!

300 New Ambassadors attend our Fall 2019 Workshops Statewide!

Photo Montage of diverse set of people in many roles

Thank you to the Honoring Choices Partners and Regional Champions for hosting Health Care Planning Ambassador Workshops in 6 regions of the state. The Ambassador Workshops enhance the knowledge and skills of care providers, community professionals, nursing and medical students, and faith based and lay leaders to engage adults in care planning discussions and complete a Health Care Proxy and Personal Directive (Living Will).

Many thanks to our Regional Champions below, who helped educate over 300 Ambassadors this Fall-

North Shore

• Seasons Hospice & Palliative Care Ambassador Workshop, for all area care providers

• Greater Lynn Senior Services Ambassador Workshop, for Home Care & Senior Care Options Staff

Metro west- Boston

• Elder Community Collaborative Ambassador Workshop

South Shore

• Seasons Hospice & Palliative Care Ambassador Workshop, for all area care providers.

Worcester & Central MA

• UMass Medical School Ambassador Workshop, for Graduate Nursing Students and Medical Students.

• Worcester Senior Center Ambassador Workshop, for all care providers.

Springfield & Western MA

• Baystate Health and the Western MA Transitions in Care Cross Continuum (TICCC) Workshop, for all care providers.

Ambassador Workshops will continue throughout the winter.  We are delighted to be working with:

  • Signature Health Care, Brocton;
  • Melrose Wakefield Healthcare, Melrose
  • Mass Rehabilitation Commission, Independent Living Programs, Boston/Stoughton
  • Age- Dementia Friendly Framingham Coalition Members, Framingham

Everyone is welcome. If you are interested in educating your staff as Heath Care Planning Ambassadors, you can read more here, and contact Ellen,

Worcester adults engage in culturally and linguistically sensitive conversations to complete a Health Care Proxy & Personal Directive

The Worcester Senior Center, an Honoring Choices Community Partner, recognizes the rich diversity in the elder population of Worcester. African American, Albanian, Bhutanese, Chinese, Latino and Vietnamese Elder Groups meet regularly to share cultures and participate in events.  The Senior Center is hosting a free “What’s In Your Plan?” workshop series for their multicultural members.  The Black/African American group can fill out a Health Care Proxy and Personal Directive using the English version. With the assistance of an interpreter, the Arabic, Vietnamese, Chinese, Albanian and Latino community groups can fill out an Honoring Choices Health Care Proxy in their native language using our free translated documents, and ask questions to better understand the document and make informed choices.  Group members using the translated documents then transfer the information to a Health Care Proxy in English.  Here is the series of workshops below. For more information, please phone the Worcester Senior Center at 508-799-1232.

  • Arabic Community:  October 9, 2018 – 10:30-11:30 am
  • Vietnamese Community: November 29, 2018 – 10:30-11:30 am
  • Chinese Community:  November 30, 2018 – 10:00-11:30 am
  • Albanian Community:  February 12th,2019 10:00-11:00am
  • Latino Community:  December 10:00-11:00am
  • African American Community: TBD

  UMass Medical School Graduate School of Nursing Ambassador Workshop

This September we were delighted to host an Ambassador Workshop for the nurses enrolled in graduate studies while working in diverse care settings. We reviewed the updated Getting Started Tool Kit to start early and on-going planning discussions with their patients. We had a robust discussion on the day-to-day challenges nurses experience in the field and generated some  practical solutions. Thank you to Jean Boucher, PhD, RN, ANP-BC, AOCNP, Associate Professor of Nursing and Medicine, DNP Program Director for inviting us to engage  and learn from their nursing students, as we continue to expand programs with  UMass Memorial Health Care, an Honoring Choices Community Partner.

Ambassadors host "Pie & Proxy" and "Pancakes & Proxy" Events

This Fall, the Ambassadors are celebrating the season with fun and informational community  and staff events. Expanding on their very popular "Pizza & Proxy" events, Ambassadors have added:

  • "Pie & Proxy" events with Apple Pie (or your favorite pie) and a free Health Care Proxy & Personal Directive. Share recipes and enjoy a sweet or savory pie;
  • "Pancakes & Proxy" for Saturday and Sunday events. Add a Pancake Breakfast to the fall calendar and provide a free Health Care Proxy and Personal Directive.

Honoring Choices provides the Health Care Planning Ambassadors with everything they need to host an event including a sample newsletter announcement, posters, a slide presentation and downloadable tool kits.  Contact Denise Skrocki, Program Director.

Photo of the three ambassadorsAmbassadors Helping  Residents Make a Plan

Ambassadors Lynne Booth, Wesmyne Faustin, Yetsenaira "Jessie" Alvira (picture here, left to right)  attended the Metrowest-Boston Ambassadors Workshop to bring the program to the residents at Clarendon Hill Towers, Somerville. They discoverer that many of the residents did not have information about a Health Care Proxy & Personal Directive. Some of their seniors residents do not have family members, and had not talked to anyone about what was important to them and their choices for care. Armed with the  training and tools, the 3 Ambassadors are hosting multiple "Pizza & Proxy Parties" for adults & families in May. They are excited to get started, and Ms. Booth put it well saying... "we can't wait to make a difference".

Daughter Emily hugs mom.Belmont and Watertown Council on Aging(COA) co-host the Metrowest-Boston Ambassador Workshop

Lil Hartman, Belmont COA Director, and Anne-Marie Gagnon, Watertown COA Director co-hosted an interested and diverse group at the Belmont COA for our Metrowest- Boston  Ambassador Workshop. In attendance were seniors who wanted to start their health care plan, seniors who become Ambassadors to help others make a plan, and care providers from all over the region who came to start an Ambassador Program at their organization. There was a wonderful feeling of working together and moving forward to help all seniors make a plan to improve healthy living. Thank you Lil and Anne-Marie!

Photo of Health Care AmbassadorsSouth Shore Partners & Friends Gather to become Ambassadors

Care providers from all over the South Shore who help senior community, came together for lively discussion and train-the-trainer workshop to bring the Ambassador Program to their local organizations. Many of those in attendance become Ambassadors themselves!  A great day- thank you to Colleen Ferguson, Executive Director,Village at Proprietors Green, Lynda Chuckran, Welsh Senior Living, and Carol Corio,Old Colony Palliative Care & Hospice for their continued commitment to our shared mission of helping seniors and their families live their best lives.

Photo of Ambassador leading a group discussionNorthborough Seniors: "What's in Your Plan?"

The Northborough Senior Center, an Honoring  Choices Community Partner,  hosted a "What's in Your Plan?" presentation for their community.  Randy Cumming, the Northborough Ambassador, led the presentation and invited comments to get the conversation started.  The attendees were enthusiastic about the getting first-hand information from a fellow community member, and the opportunity to have a discussion of this important topic. They all received planning documents to get started on making their own health care plan. Randy says that being an trained Ambassador allows him to help others as a "sensible part of emergency preparedness" for his family and for his community.