Who's Your Agent?® Program & Tool Kits

Make your own health care plan.

Maggie is a Health Care Agent for her neighbor Jean

Maggie and her neighbor Jean

Two friends are Health Care Agents for eachother

Jenny and her friend Kate

Peter and his son Jack are Health Care Agents for each other.

Peter and his son Jack

Daughter Emily hugs mom.

Emily and her daughter Rose

Cathy and her husband Tom are Agents for eachother

Cathy and her husband Tom

Who's Your Agent?® Program & Tool Kits

Open the door to health care planning.
Who's your Agent?

Maggie is a Health Care Agent for her neighbor Jean

Maggie and her neighbor Jean

Two friends are Health Care Agents for eachother

Jenny and her friend Kate

Peter and his son Jack are Health Care Agents for each other.

Peter and his son Jack

Start with a simple question: "Who's Your Agent?"

Every competent adult, 18 years old and older, has the right to direct their heath care and make a personal plan. A good way to start your plan is by choosing a trusted person to be your Health Care Agent, and giving your Agent instructions for the care you want.  One simple question- "Who's Your Agent?"  can open the door to early and meaningful health care planning discussions to get you good care.

Here's how it works:

The Who's Your Agent?® Program  has two easy to use tool kits, Getting Started and Next Steps. The tool kits include up-to-date information, Massachusetts documents, and handy discussion guides.

Getting Started Tool Kit

Start your plan here. It's as simple as 1-2-3!

This do-it-yourself tool kit helps you to:

  1. Choose a trusted person to be your Health Care Agent (Agent). Appoint your Agent in a Health Care Proxy.
    • Not sure who to choose yet?  "No Agent — No Problem!"  Just start with  Step 2.
  2. Talk with your family about your care choices. Write down your choices in a Personal Directive (Living Will);
  3. Talk with your care providers to match care to your choices. Use the 5 Things to Talk About with Your Care Providers discussion guide to put your plan into action.

Next Steps Tool Kit

Now build on your plan to get good care!

  • Keep talking! Use these discussion guides as your health needs change:
    • Managing Health & Chronic Illness
    • Living with Serious Advancing Illness
  • Choose a financial decision-maker in a Durable Power of Attorney
  • Learn about Palliative Care to manage the pain, symptoms and stress of serious illness
  • For adults with life-limiting illness, talk to your clinicians about life-sustaining treatments. Document your choices in a:
    • Medical Orders for Life-Sustaining Treatment, MOLST
    • Comfort Care / Do Not Resuscitate Order, CC/DNR
  • ŸLearn about Hospice Care

Getting Started Tool Kit

Start your plan here. It's as simple as 1-2-3!

This do-it-yourself tool kit will help you to:

  1. Choose a trusted person to be your Health Care Agent (Agent). Appoint your Agent in a Health Care Proxy.
    Not sure who to choose yet? " No Agent — No Problem!". Just start with the Personal Directive in Step 2.
  2. Talk with your family and friends about your care choices. Write down your care choices in a Personal Directive (Living Will);
  3. Talk with your doctors & care providers to match care to your choices and preferences. Use the 5 Things to Talk About with Your Care Providers discussion guide to put your plan into action.

Next Steps Tool Kit

Now build on your plan to get good care!

  • Keep talking! Use these discussion guides as your health needs change:
    • Managing Health & Chronic Illness
    • Living with Serious Advancing Illness
  • Choose a financial decision-maker in a Durable Power of Attorney
  • Learn about Palliative Care to manage the pain, symptoms and stress of serious illness
  • For adults with life-limiting illness, talk to your clinicians about your current medical condition and make choices about life-sustaining treatments in a
    • Medical Orders for Life-Sustaining Treatment, MOLST
    • Comfort Care / Do Not Resuscitate Order, CC/DNR
  • ŸLearn about Hospice Care

Who's Your Agent?

My Best Friend

Two friends are Health Care Agents for eachother"When I had my bike accident, I was really out of it. Kate came to the hospital and was able to look at my medical records and talk with my doctors about my surgery choices. It was great to know she was getting me the care I would want."

Jenny and her friend Kate

My Daughter

Daughter Emily hugs mom."I was recently diagnosed with early dementia. I can still make most decisions myself, but Rose comes with me to the doctor to help me with my medications. It's a comfort to know she's my advocate for whatever lies ahead."

Emily and her daughter Rose

My Spouse

"We did our Health Care Proxies and chose each other as Agents. In talking about end of life care, we discovered we want very different care. Writing down our instructions in the Personal Directive gave us both piece of mind."

Marco and his spouse Ines

My Neighbor

Maggie and neighbor standing for a picture

"When I had a bad case of pneumonia, Jean talked to my doctors at the hospital, and helped arrange for my care to recover at home. I am so thankful she had the power to make decisions when I could not."

Maggie and her neighbor Jean

Get help to start your health care plan

Doctor at desk with patient sharing information.

Here are two ways to get some help to start to make your plan:

  • Call your doctor. Ask to make an appointment to have an "advanced care planning discussion."  Many doctors are now scheduling separate appointments to have a planning discussions. Bring the Getting Started Tool Kit with you to complete your documents.
  • Contact an Honoring Choices Community Partner in your area. The Community Partners use the Who's Your Agent?® Program & Tool Kits. They can help you start a planning discussion, complete a Health Care Proxy, and provide or refer you to care. Click on the button below to see the Partners in your neighborhood.

Did You Know?

A Health Care Agent protects your right to get the care you want — not just at the end of life, but all through your life!

Speech Bubble Icon says MA Law "Every competent adult shall have the right to appoint a health care agent by executing a health care proxy".
Read this law on the official MA website

Did You Know?

A Health Care Agent protects your right to get the care you want — not just at the end of life, but all through your life!

Speech Bubble Icon says MA Law "Every competent adult shall have the right to appoint a health care agent by executing a health care proxy".
Read this law on the official MA website