Who's Your Agent? Program
Make a plan for good care today and over your lifetime.
Your personal care plan helps you talk with family and important people about your care preferences, and work in partnership with your health care providers to get the best possible care over your health care journey.
Every person can make a personal care plan.
It's easy to make your own plan. Consumers and health care professionals use the same planning process and tool kits below for early and on-going planning conversations. Here's how it works —
Step-by-Step Health Care Planning Process
Our step-by-step health care planning process makes it easy to make your own plan.
The video below shows you how to get started.
View the video.
Start to make your plan with a simple conversation to Name a Health Care Agent, and complete a Health Care Proxy document.
The process helps you have important conversations from simple-to-serious illness to make care choices, and write down your care choices using the Honoring Choices Tool Kits and the Ariadne Labs Serious Illness Conversations Guides.
Download the Handout here.
Choose a Tool Kit
The Who's Your Agent? Program® has three tool kits. Choose whichever is best for you to start to make a personal plan and update your plan over your lifetime.
- Getting Starting Tool Kit- helps adults start a simple conversation to make a plan by choosing a Health Care Agent and completing a Health Care Proxy and writing down care choices in a Personal Directive (text only).
- Adult and Supportive Person Tool Kit- helps adults and a supportive person start to make a plan using the 3 Step Guide and a fill in Personal Care Plan (text and pictures).
- Next Steps Tool Kit- helps adults build on planning conversations with their care professionals and update their plan to get the best possible care to manage chronic illness and live well with serious illness.
Getting Started Tool Kit
Start a simple conversation to make your own plan with guides and free documents to help you:
- Name a Health Care Agent in a Health Care Proxy
- Write down your care preferences in a Personal Directive.
- Talk with your care professionals about your goals and priorities, using a handy conversation guide.
Personalize and Update Your Plan
You can use the tool kits above to start your plan, and personalize and update your plan with the documents and tools below. Here you will find-
- Information about the 5 MA planning documents;
- Multi-lingual planning documents;
- "I Have a Health Care Proxy" wallet card;
- Handy guides for simple to serious illness conversations;
- Informational fact sheets.
Consumers and Care Provider Webinars
Gather your group; we'll provide an informational virtual presentation!
For Consumers:
- Now's the Time. Make Your own Plan!
For Staff and Health Care Professionals:
- Become a Certified Health Care Planning Ambassador;
- Engage Adults in Seamless Conversations from Simple to Serious Illness, learn more.
Everything You Need is on the Resources Page.
Complete information about the Health Care Planning Process and free downloadable Getting Started and Next Steps Tools Kits, multilingual tools and more is on the Resources page. Learn more here.