Make Your Own Plan
Our Who's Your Agent?® Program makes it easy to do!
Everyone's on a health care journey to get better care. Every journey needs a health care plan.
Our signature Who's Your Agent Program?® is helping adults across the Commonwealth make a personal health care plan to access person-directed, high quality care over their lifetime.
This is an overview of our Who's Your Agent?® Program which includes up to date information, do-it-yourself tools kits and translated documents, ways to create and store documents, free webinars and much more! Consumers and health care providers use the same program for early and effective conversations.
Health Care Planning: Things to Know Before You Start
A Simple, Structured Approach to Care Planning
Before you start to filling out your planning documents, take a moment to think about where you are on your health care journey. What do you need to know to make a plan and get better care? Our Who's Your Agent?® Program provides a simple structured approach to health care planning both consumers and health care providers can use for early and effective planning discussions. View the simple approach and commonly asked questions below.
Think about care that's right for you. Get information to make care choices and share with those important to you.
Write down your care choices in a personal health care plan using the Getting Started and Next Steps Tool Kits.
Talk with your doctors & health care providers to get the best possible care that matches your goals, values & care choices.
Commonly Asked Questions
Here's some important information about health care planning in Massachusetts.
Who's Your Agent?® Program
Our signature Who's Your Agent? Program has everything you need to make a personal plan. Your plan is your road map to access timely, equitable, and person-directed care. Scroll down to learn about:
- 5 MA Planning Documents: Learn about each document and when to use it;
- Easy Tool Kits: We divided the 5 MA documents into 2 easy tool kits, Getting Started and Next Steps;
- Translated Documents: Download a free Health Care Proxy and Personal Directive in multiple languages;
- Ways to Create & Store Documents: View options to complete, store and share your documents;
- Webinars: Informative webinars to start a discussion, make a plan and connect to local care.
5 Massachusetts Care Planning Documents
Every state has different laws and different planning documents. These are the planning documents we use in Massachusetts. Learn about the documents here and use the tool kits below to make your plan.
Health Care Proxy
Personal Directive (Living Will)
Durable Power of Attorney
Medical Orders for Life-Sustaining Treatment
Comfort Care / Do Not Resuscitate Order
Getting Started Tool Kit
1. Who's Your Agent?
Choose a Health Care Agent in a Health Care Proxy.
2. What Matters Most?
Write down your care choices in a Personal Directive(Living Will).
3. Talk About Your Care.
Talk with your clinicians and put your plan into action.
This tool kit includes simple instructions and a downloadable Health Care Proxy and Personal Directive (Living Will).
Next Steps Tool Kit
1. Build on Your Plan
Talk with family & clinicians about your goals to stay healthy & live well.
2. Update and Add Documents
Update your plan and add documents about personal and medical choices.
3. Get Better Care
Talk to your care providers as your health needs change.
This tool kit includes handy discussion guides and information on a Durable Power of Attorney, Comfort Care/Do Not Resuscitate Order (CC/DNR) and Medical Orders for Life-Sustaining Treatment (MOLST) form.
Translated Documents & Multilingual Videos
Consumers and care providers can download free translated planning documents and view multi-lingual videos.
Health Care Proxy in 10 languages:
Multi-lingual Videos: Sharing Personal Stories
Ways to Create, Store and Share Your Plan
Here are a few ways you can complete, store, revise and share your documents. Be sure to share a copy of your documents with your Health Care Agent, and with your primary care physician to place your documents in your electronic medical record (EMR).
• Fill-out a Paper Document: Download, print & fill-out a paper copy inEnglish and multiple languages. Learn more.
• Fill-In PDF Document: Use the fill-able pdf documents; download and print a paper copy. Learn more.
• On-line Documents & Storage: Create your Health Care Proxy and Personal Directive on-line through Cake, share with others, update & store documents. Learn more.
• Screen reader accessible: Use screen reader and fill-able online documents. Learn more.
Live Webinars: Start a Conversation and Make a Plan
Gather your group for an informational, interactive webinar. We offer a consumer webinar focused on helping adults in your community, and two health care providers webinars to help engage adults in planning conversations. Everyone is welcome to join a free consumer webinar open to the public!
Now's the Time! Make Your Own Health Care Plan
It's never been more important to make a plan and write down your care choices in a MA Health Care Proxy and Personal Directive. It helps your family and health care providers know what you want for care if you become ill, even for a short while.
This fun and informative webinar reviews the step-by-step Getting Started Tool Kit and opens to door to interactive questions and comments.
For HCM Partners and Community/ Health Care Groups: Schedule a joint webinar for adults in your community. Learn more.
FOR HEALTH CARE PROVIDERS
Proactive Planning Conversations From Simple to Serious Illness
We offer two webinars to help care providers and staff confidently engage adults in proactive health care planning conversations at any phase of health. Choose from:
- "Become a Certified Health Care Planning Ambassador" using the Honoring Choices Getting Started Tool Kit
- "Start Proactive Planning Conversations from Simple to Serious Illness", using Getting Started tool Kit and introducing Ariadne Lab's Serious Illness Conversation Guide.
For All Groups/Organizations: Schedule a joint webinar with Honoring Choices for your staff and colleagues. Learn more.